We sell vintage postcards of the UK and other countries - hold history in the palm of your hand!
1. WHO ARE WE?
Old Postcards has been in business since 2004. We are based in the North West of England on the beautiful Wirral peninsula and our aim is to provide a first class service to our customers at all times. Previously we traded on a large well known auction site, with 100% positive feedback since 2004. The business is owned and run by myself, Tyne Henney-Scrafton (Mrs). I am a member of the Postcard Traders Association, the mark of fair trading.
2. IS YOUR WEBSITE SECURE?
Yes, we use the prefix https - the 's' stands for 'secure' - which means that the session between the web server and the browser you are using is encrypted.
3. DO I NEED TO OPEN AN ACCOUNT WITH YOU IN ORDER TO BUY?
No - this is entirely optional and is not required in order to buy from us.
4. WHERE DO YOU SHIP TO?
Our cards are sent all over the world; they are sent in their own individual plastic sleeve inside a rigid board backed envelope, with the postcard facing towards the back to maximise protection from the postal process. Cards are sent out immediately cleared payment is received - often the same day. UPDATE: PLEASE NOTE - DUE TO THE CORONAVIRUS PANDEMIC WE HAVE HAD TO TEMPORARILY SUSPEND SHIPPING TO SOME COUNTRIES OUTSIDE THE UK. THIS COULD CHANGE DAILY DUE TO CORONAVIRUS AFFECTING THE POSTAL SERVICES IN THOSE COUNTRIES. IN ADDITION, FOLLOWING BREXIT, THERE MAY BE DELAYS TO EU COUNTRIES DUE TO CUSTOMS CHECKS. PLEASE CONTACT US IF YOU FIND YOU CANNOT ORDER FROM US AND WE WILL TRY TO HELP.
5. WHAT ARE YOUR SHIPPING COSTS?
We offer FREE shipping to all UK addresses for unlimited numbers of postcards. For Europe and the rest of the world, prices do apply but also include unlimited numbers of postcards for one basic, lowest price - £1.75 for Europe and £2.60 for the rest of the world.
6. WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept payment by credit or debit cards, Paypal , Apple Pay, UK mainland bank cheques or Bank Transfer. Cheques need time to clear before cards are despatched.
7. DO YOU CHARGE EXTRA FOR BUYERS TO USE PAYPAL, AS SO MANY SELLERS DO?
No. we don't charge extra as we don't believe that is right.
8. I AM LOOKING FOR CARDS OF SPECIFIC LOCATIONS - DO YOU HAVE A 'WANTS' LIST FACILITY?
9. DO YOU HAVE A RETURNS POLICY?
Yes, all items can be returned within 30 days of purchase. We will make a full refund excluding the cost of the return postage which is borne by the buyer. Items should be returned to the address below with an explanatory note enclosed.
9. WHAT ARE YOUR CONTACT DETAILS?
Old Postcards, Whitfield Business Hub, 184-200 Pensby Road, Heswall, Merseyside, CH60 7RJ, UK (currently closed due to UK lockdown so please either telephone us during working hours or click link below to message us).
Tel: 07928 854903
Get in touch with us: Click HERE
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